This page explains how to remove data Postcast has stored about you.
When you connect a social media account (TikTok and YouTube), Postcast stores an encrypted access token for that connection, plus the account/Page name and ID needed to publish to it. We also store your account email, and any video/image files you've uploaded to schedule posts.
Log in to Postcast, go to Connections, and remove the connection you want deleted. This immediately deletes that connection's stored access token and associated credentials from our systems - Postcast can no longer access or publish to that account afterward.
Log in to Postcast and open Delete account from the account menu (top right). After you confirm with your password, we immediately delete your account record, every connected account's stored credentials, your scheduled and published post history, your content banks and topics, and all the video/image files you uploaded, and cancel any active subscription so you are not billed again. This cannot be undone. Payment records held by our payment processor, Stripe, are retained as required for accounting.
If you can't log in, email hello@inaxxe.com from the address registered on your account and ask us to delete it - we'll do the same thing for you.
Questions about this process: hello@inaxxe.com